Welcome to Religious Tour and Travel. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or use our travel services.
By accessing our website or booking any of our pilgrimage tour packages, you agree to the practices described in this Privacy Policy.
1. Who We Are
Religious Tour and Travel is a trusted pilgrimage travel agency specializing in spiritual tours across India and neighboring countries. We offer customized travel packages, hotel reservations, transportation, helicopter bookings (where available), and other travel-related services for destinations including:
- Amarnath Yatra
- Chardham Yatra
- Kailash Mansarovar Yatra
- Vaishno Devi Yatra
- Other religious and pilgrimage destinations
2. Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, submit an enquiry, or make a booking, we may collect:
- Full Name
- Mobile Number
- Email Address
- Residential Address
- City, State, and Country
- Date of Birth (when required)
- Gender
- Nationality
- Emergency Contact Details
- Passport Information (for international tours)
- Government-issued ID details (where legally required)
Travel Information
To process your travel arrangements, we may collect:
- Tour preferences
- Travel dates
- Number of travelers
- Hotel preferences
- Transportation requirements
- Medical information when required for pilgrimage registrations
Payment Information
For booking confirmation, we may receive payment-related information. However, we do not store your debit card, credit card, net banking credentials, UPI PIN, or other sensitive payment details on our servers. Payments are processed through secure payment gateways or approved banking channels.
Automatically Collected Information
When you browse our website, certain technical information may be collected automatically, including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Pages Visited
- Date and Time of Visit
- Referring Website
3. How We Use Your Information
We use your information to:
- Process tour bookings
- Confirm reservations
- Arrange transportation and accommodation
- Complete pilgrimage registration formalities
- Provide customer support
- Send booking confirmations
- Share travel updates
- Respond to enquiries
- Improve our website and services
- Prevent fraudulent activities
- Comply with legal obligations
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Analyze website traffic
- Improve website performance
- Provide a better user experience
You may disable cookies through your browser settings, although some website features may not function properly.
5. Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information.
Your information may be shared only when necessary with:
- Hotels
- Airlines
- Transport Providers
- Helicopter Operators
- Government Authorities
- Pilgrimage Boards
- Visa Processing Agencies
- Payment Service Providers
- Trusted Business Partners involved in your booking
Information is shared only to complete your travel arrangements or comply with legal requirements.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites, including airlines, hotels, government portals, payment gateways, or tourism authorities.
We are not responsible for the privacy practices or content of these external websites. We encourage users to review their respective privacy policies before sharing personal information.
8. Children’s Privacy
Our services are intended for individuals capable of entering into legally binding agreements. We do not knowingly collect personal information from children without the consent of a parent or legal guardian.
If we become aware that personal information from a child has been collected unintentionally, we will take reasonable steps to delete it.
9. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Update your personal details
- Request deletion of your data (where legally permitted)
- Withdraw consent for marketing communications
- Request information regarding the use of your data
To exercise these rights, please contact us using the details provided below.
10. Marketing Communications
With your consent, we may send:
- Travel offers
- Pilgrimage package updates
- Seasonal discounts
- Travel tips
- Company news
You may unsubscribe from promotional communications at any time by contacting us or using the unsubscribe option available in our emails.
11. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your bookings
- Meet legal and regulatory obligations
- Resolve disputes
- Maintain business records
- Improve customer service
When the information is no longer required, it will be securely deleted or anonymized where appropriate.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any revisions will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
Religious Tour and Travel
Customer Support
Email: religioustour.travel@gmail.com
Phone: +91-9650496381
Website: https://chardhamhimalayas.com/
Business Hours: Monday to Saturday (or as applicable)